Product Q&A

  • Q Do you sell on Shopee? Can I order from shopee?

    A

    Dear customer, we do have an official Shopee store. It is operated by our retail team. Our department specializes in wholesale business, and we mainly handle orders via Alibaba. I can send you our Alibaba store page for your reference.

  • Q Do you sell crazy Halloween contact lenses?

    A

    Yes, we offer dramatic Halloween contact lenses, including popular special-effect styles like zombie white, vampire red, full black sclera, and cat eye. Both plano and prescription powers (0.00~-8.00) are available. All have CE/ISO certifications and support OEM customization.

  • Q Do you have prosthetic eyes?

    A

    Dear, we have prosthetic eyes available. How many pieces do you need? I can send you our existing styles for your selection.

  • Q Can I mix different colors in one order?

    A

    Yes, mixed colors and styles are acceptable for most orders.

  • Q Are your products UV resistant?

    A

    Our lenses contain UV absorbers, which comprehensively resist ultraviolet rays and provide intimate protection for both eyes.

  • Q What is the difference between HEMA and Silicone Hydrogel in terms of comfort?

    A

    HEMA lenses are softer and more cost-effective for daily/monthly wear, while Silicone Hydrogel offers higher oxygen transmissibility, suitable for users with dry eyes or longer wearing times.

  • Q My vision is blurry after wearing the lenses. Is there any quality problem?

    A

    Dear, I've checked the contact lenses you purchased. The blurry vision is mainly caused by the relatively small optical zone, which partially covers your pupil. This is not a product quality issue.

  • Q What is your quality guarantee?

    A

    Dear, our products undergo multiple rigorous quality inspection procedures throughout production to guarantee reliable quality. Every item will be carefully checked before shipment.

  • Q What wearing cycles do you supply?

    A

    Dear, we have daily, monthly and yearly disposable contact lenses. Which one do you prefer?

  • Q Could you share social media accounts and customized brand names of your other clients?

    A

    Dear, out of responsibility to all cooperative clients, our company strictly keeps everyone's brand packaging and social media information confidential. However, if you come across any preferred colors or styles on social platforms, we can check whether we have similar designs for your reference.

  • Q What brand name are you dealing with?

    A

    Our brand is Mill Creek, but many other brands' products are also produced in our factory.

  • Q What is the validity period of annual disposable lenses?

    A

    For yearly contact lenses, the unopened shelf life is 5 years, and they can be used for up to 1 year once the package is opened. For the best comfort, we recommend daily wear of 6-7 hours.

  • Q Which colors are the best-selling?

    A

    I will share our best-selling colors with you. Where do you plan to sell them mainly? So that I can recommend locally popular colors to you.

  • Q Does the product comply with the import regulations of my country?

    A

    Our contact lenses comply with CE, ISO, and FDA standards and can provide relevant export documents for easy customs clearance and registration.

  • Q Do you have export certificates?

    A

    We have CE and ISO certificates, complying with overseas sales standards.

  • Q What is your minimum order quantity?

    A

    Dear friend, our minimum order quantity is 100 pairs. You can mix different colors. If you don’t need such a large quantity for the first time, you can also order 20 pairs as samples first.

  • Q What type of contact lenses do you offer? Is it daily, monthly, or yearly? Do you have colored contact lenses?

    A

    We offer contact lenses for daily wear, monthly wear, and yearly wear, available in color and transparent styles, suitable for daily wear and beauty needs.

  • Q How long is the validity period of the lens?

    A

    The unopened lenses have a validity period of 5 years. After opening, yearly lenses can be used for one year, monthly lenses can be used for one month, and daily lenses can be used for one day

  • Q What is your prescripion range?

    A

    Our lenses cover a prescription range from -1.00 to -8.00. We offer precise gradings to suit your needs: each 0.25 step from -1.00 to -5.00; 0.50 step from -5.00 to -8.00

  • Q What are the advantages of your Highlight Positioning Technology lenses?

    A

    The biggest advantage of our Highlight Positioning Technology is that the highlight effect remains in a fixed position instead of moving with the lens rotation. This creates a more stable, natural, and realistic eye-light effect, improving overall makeup appearance and customer wearing experience.

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Email
Sales@haipuminglens.com
 
Phone
0086-18932435573
 
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0086-19311600083
0086-18932435573
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