Blurred vision is common right after wearing. The lens needs time to fit your eyes. Close your eyes and blink frequently, your vision will turn clear soon. If blurriness lasts long, please check if the lens is worn inside out or dirty.
Dear, is this your first time wearing it and using the correct wearing method, soaking it in the care solution for a sufficient amount of time (improper use by many users may result in redness of the eyes). And wearing contact lenses requires using them in a healthy state of the eyes.Sorry for encountering this issue. Please use the correct method, and we ensure that the product quality complies with legal regulations.
Our lenses are made of high oxygen permeability material with moderate water content, making them very comfortable and moisturizing to wear.
Every batch undergoes rigorous sterilization and a multi-step inspection process. Our factory complies with ISO 13485 and CE standards to ensure medical-grade safety.
Yes, all our color lenses use 'Sandwich Technology,' where the color layer is embedded between two layers of clear material, ensuring the pigment never touches the eye directly.
I apologize unreservedly for the ongoing issues leading to these complaints, and to make this right, Could you please share photos of the defective lenses ? so I can log each issue in detail. and I’ll provide a double replacement for every problematic lens in your next order as compensation.
Contact lenses are very soft and delicate products. Improper operations during production, transportation, or use may cause it to briefly fold or fold. But this does not necessarily mean that there are quality issues with the product. If it cannot be opened by shaking, you can try to open it with tweezers, or we can gently place the contact lens in the palm of your hand, pour in an appropriate amount of fresh care solution, and then gently rub the lens with your fingers to try to unfold and restore it to its original state. During this process, please be sure to move gently to avoid further damage to the lenses.